Cookie policy

Cookies we always use

These are needed for the website, sign-in, basket and payment to work, so there is no switch for them:

• Your cookie choice, so we don’t ask again on every visit.
• Your basket, currency and display settings while you shop.
• Sign-in cookies set by our sign-in service so you stay signed in.
• Cookies set by our payment provider during checkout to protect against fraud.
• A conversation reference when you open chat, so your messages stay together.

Cookies you can turn off

If you allow analytics, we measure how the site is used so we can improve it: pages visited, searches and where people get stuck. Nothing runs until you choose Allow analytics.

• Product analytics, which gives this browser a random id and records page views and clicks.
• Tag management, which only loads the analytics tags you have allowed.

[Editorial placeholder: confirm the retention period for analytics identifiers and whether any marketing tags are used.]

Change your choice

You can change your mind at any time. Use the Cookie settings button below or the Cookie preferences link in the footer. Turning analytics off stops new data being collected straight away.