How do I delete my Orbit Mobile travel eSIM or my account?

To delete your account, please Contact Us and we'll process your request as per our Privacy Policy and Terms and Conditions.

Switch off your eSIM: Back home again? Switch off your eSIM and save on your battery. Orbit Mobile travel eSIMs don't expire; they are reusable and our simple convenient solution works in all the 170+ countries we cover.

Switch off instructions:

  • Open your Phone settings
  • Navigate to your Connections / Mobile Service
  • Find your eSIM
  • Switch off

When you're ready for your next trip, switch it back on to connect to your next plan.

Delete your eSIM: Please note that, should you wish to use the same eSIM again in the future, there may be restrictions/ delays when attempting to download it again. We recommend switching the eSIM off when not in use.

Deletion instructions:

  • Open your Phone settings
  • Navigate to your Connections / Mobile Service
  • Find your eSIM
  • Delete

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